Where can I find my viewing code?

Our customer service team can view your account to resolve the issue as quickly as possible. However, due to GDPR regulations, we will need the access code to do so. 

You can find your access code in your account at the bottom left of your screen. 

Can’t see the code here?

Then click on ‘Manage’ > ‘Account settings’. In the right-hand sidebar, you can now click on ‘Grant access’. The code will now appear immediately on your screen and will always be displayed at the bottom left of your screen. 

The viewing code acts as an authentication code to safeguard your privacy. Without this code, staff cannot access your account to make changes.