Help, my TrackJack has stopped working

Is your TrackJack no longer showing new locations?

Please contact customer service. Go to your online account and report the issue you are experiencing. By doing so, you automatically authorise us to view your account in accordance with the GDPR and privacy legislation.

Would you prefer to call? Please contact us on (+31) 10 8200 190. Please note, our customer service team may need your Viewing Code. You can find this code in your account at the bottom left of your screen. The code is displayed here in a grey box. 

Can’t see the view-along code? Then follow these steps.